You can request deletion of your Falcyn account and the personal data associated with it at any time. This page explains how to request it, what is deleted, and how long it takes.
Email [email protected] from the email address on your Falcyn account, with the subject "Account deletion request." Include your account email and organization name so we can verify the request. If you have team access, your organization owner or admin can also remove your account from Settings.
On a verified request we delete your user account and profile, your authentication credentials, and the personal data linked to your account. Organization business records (such as transcripts, client and reporter records, and settings) are owned and controlled by the organization; when an organization account is closed, that data is deleted as well.
We may retain a limited set of records where we are legally required to, such as billing and tax records, or data we must keep to meet legal, regulatory, or court-related retention obligations. Retained data is kept only for the period required and is then deleted. We may also keep anonymized or aggregated data that cannot be used to identify you.
We process verified deletion requests within 30 days and confirm by email once complete.
For any questions about deleting your account or data, contact us at [email protected]. See our Privacy Policy for more on how we handle your data.